FAQ’s

FAQ’s

Do the t-shirts shrink after you wash them?

Our t-shirts are pre-shrunk fabric material, it reduces contraction when the apparel is washed or laundered. You can eliminate any further shrinkage by washing the t-shirt in cold water and hanging it to dry.

Do you have a local store where I can also purchase La Selva Shop products?

We have an official vendor in the Back of the Yards that carries some of our products:
Back of the Yards Coffee Co. located on 2059 W 47th St, Chicago, IL 60609.
*Online prices may vary from that of the local vendor establishment. Do not be fooled by fake products!!

Does the local store have the same stock or items as online?

The official local vendor carries most of our products that you will see online, but not all. Stocks may differ from that of the online shop.

How long does it take to deliver a product?

We use Priority Mail USPS and normal ground shipping takes 3 – 5 business days.

Are my online payments secured through La Selva Shop? How?

Your online payments are very secured at our online shop! La Selva Shop has invested in SSL security certificates to ensure that your information and sensitive data isn’t stolen. ** A quick hint: Look at the address bar, you will notice a “lock” icon and the website address starts with a ( https://) “secured” *** 

What if I am not satisfied with a product? What is your guaranteed policy?

Please refer to our Return & Refund Policy

Do you come out to events and sell offline?

We do! We have been invited to local community events in the neighborhood to sell La Selva Shop products! You can contact us ahead of time and we can plan it out!

How long does it take to restock on your products?

La Selva Shop products are exclusive therefore limited amounts are produced at a time! We want to develop exclusive designs and produce new ideas constantly for everyone to enjoy! Follow our website as well as our social media for future restocks!

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